Ordering, Delivery & Pickup Policy

At Spice Temptation, we are committed to providing you with a convenient and enjoyable ordering experience. Please review our ordering, delivery, pickup, and shipping policies below.

Business Hours

Our operating days are Wednesday through Sunday, 11:AM–7:00 PM Central Time.

We are closed on Mondays and Tuesdays.

Online Ordering: Customers may place orders online at any time, including outside our business hours and on days we are closed. However, all orders will be processed and fulfilled according to our operating schedule and applicable order requirements.

Same-Day Delivery

* Local delivery is available within a 25-mile radius of our Aubrey, Texas location.
* A flat delivery fee of $10 applies to eligible local deliveries.
* Our regular delivery window is 2:00 PM–5:00 PM, Wednesday through Sunday.

Pickup Options

Customers may pick up their orders at our Aubrey, Texas location.

* Pickup availability: Orders are generally available for pickup two hours after they are placed, subject to confirmation and preparation time.
* Free pickup: Customers may collect their orders at our location at no additional charge.
* Uber pickup: Customers may arrange for an Uber driver to collect their orders on their behalf. The customer is responsible for all applicable Uber fees.

Bulk Orders

We welcome bulk orders for individuals, families, events, and businesses.

* Processing time: Bulk orders require a minimum of 24 hours for processing and preparation.
* Local bulk delivery: We offer delivery for eligible bulk orders within a 25-mile radius of our Aubrey, Texas location. Applicable delivery fees and arrangements will be confirmed when the order is placed.
* Free pickup: Customers outside our local delivery radius may collect their bulk orders free of charge at our Aubrey, Texas location.
* Uber pickup: Customers may arrange and pay for an Uber driver to pick up their bulk orders.
* Order placement: Bulk orders may be placed online at any time. However, processing and fulfillment will follow our operating schedule and the required preparation time.

We recommend placing bulk orders in advance to allow sufficient time for preparation and coordination.

Nationwide Shipping

Spice Temptation offers shipping within the United States through FedEx.

* Shipping costs are calculated based on the order size, weight, destination, and applicable shipping requirements.
* Shipping fees are customized for each order and will be communicated before the order is finalized.
* Shipping and dispatch timelines depend on order preparation and the selected FedEx service.

Important Ordering Information

All orders are subject to preparation time, availability, and our operating schedule. Orders placed on Mondays, Tuesdays, or outside business hours will be processed in accordance with our next available operating schedule.

For questions about delivery eligibility, bulk orders, pickup arrangements, or shipping costs, please contact Spice Temptation before completing your order.

Thank you for choosing Spice Temptation!

We appreciate your business and look forward to serving you with delicious food and excellent customer service.

Food Safety

* For the best quality and safety, consume your food promptly or refrigerate it within 2 hours of receiving your order.

* Reheat food thoroughly before serving.

Allergies

* Our kitchen prepares meals containing common allergens, including peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish.

* While we take reasonable precautions, we cannot guarantee that any menu item is completely free from allergens.

Pricing

* Prices are subject to change without prior notice.

* Once your order is confirmed and paid, your quoted price will be honored.

Acceptance

By placing a bulk order with Spice Temptation, you acknowledge that you have read and agree to these Instructions and Terms & Conditions.

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PLACING YOUR ORDER

Bulk orders should be placed at least 24–72 hours in advance. Larger orders may require additional notice.

Orders are subject to availability and are confirmed only after payment has been received.


PAYMENT

Full payment is required to confirm all bulk orders unless otherwise agreed in writing.

Orders will not be prepared until payment has been successfully processed.


ORDER CHANGES

Changes to your order must be requested as soon as possible.

We will do our best to accommodate changes before preparation begins, but modifications cannot be guaranteed once food preparation has started.


CANCELLATIONS

Orders canceled before preparation begins may be eligible for a refund, less any applicable processing fees.

Once food preparation has started, cancellations and refunds are not available.


PICKUP & DELIVERY

Customers selecting pickup are responsible for collecting their order at the agreed pickup time.

For delivery orders, please ensure someone is available to receive the order at the delivery address.

Spice Temptation is not responsible for delays caused by incorrect addresses, unavailable recipients, severe weather, or circumstances beyond our control.


FOOD QUALITY

All meals are freshly prepared on the day of your order whenever possible.

Please inspect your order upon pickup or delivery and notify us immediately if there are any issues.


FOOD SAFETY

For the best quality and safety, consume your food promptly or refrigerate it within 2 hours of receiving your order.

Reheat food thoroughly before serving.


ALLERGIES

Our kitchen prepares meals containing common allergens, including peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish.

While we take reasonable precautions, we cannot guarantee that any menu item is completely free from allergens.


PRICING

Prices are subject to change without prior notice.

Once your order is confirmed and paid, your quoted price will be honored.


ACCEPTANCE

By placing a bulk order with Spice Temptation, you acknowledge that you have read and agree to these Instructions and Terms & Conditions.