At Spice Temptation, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
Information We Collect
When you use our website, we may collect:
* Name
* Email address
* Phone number
* Delivery address
* Billing information
* Order history
* Payment details (processed securely through our payment provider)
* Device and website usage information, such as your browser type, IP address, and pages visited
How We Use Your Information
We use your information to:
* Process and deliver your orders
* Communicate with you about your order
* Respond to customer service requests
* Improve our website and services
* Send promotions or updates if you choose to receive them
* Prevent fraud and maintain the security of our website
Payment Information
Payments are processed through secure third-party payment providers. Spice Temptation does not store your full credit or debit card information on our servers.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
* Payment processors
* Delivery partners
* Website hosting and technology providers
These providers receive only the information necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information. While no method of transmission over the internet is completely secure, we work to protect your information using industry-standard security practices.
Your Privacy Rights
You may request to:
* Access the personal information we have about you
* Correct inaccurate information
* Request deletion of your personal information, subject to legal or business requirements
* Opt out of promotional emails at any time by using the unsubscribe link or contacting us directly
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact information provided on our website.
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(646) 359-4448
info@spicetemptation.com
PLACING YOUR ORDER
Bulk orders should be placed at least 24–72 hours in advance. Larger orders may require additional notice.
Orders are subject to availability and are confirmed only after payment has been received.
PAYMENT
Full payment is required to confirm all bulk orders unless otherwise agreed in writing.
Orders will not be prepared until payment has been successfully processed.
ORDER CHANGES
Changes to your order must be requested as soon as possible.
We will do our best to accommodate changes before preparation begins, but modifications cannot be guaranteed once food preparation has started.
CANCELLATIONS
Orders canceled before preparation begins may be eligible for a refund, less any applicable processing fees.
Once food preparation has started, cancellations and refunds are not available.
PICKUP & DELIVERY
Customers selecting pickup are responsible for collecting their order at the agreed pickup time.
For delivery orders, please ensure someone is available to receive the order at the delivery address.
Spice Temptation is not responsible for delays caused by incorrect addresses, unavailable recipients, severe weather, or circumstances beyond our control.
FOOD QUALITY
All meals are freshly prepared on the day of your order whenever possible.
Please inspect your order upon pickup or delivery and notify us immediately if there are any issues.
FOOD SAFETY
For the best quality and safety, consume your food promptly or refrigerate it within 2 hours of receiving your order.
Reheat food thoroughly before serving.
ALLERGIES
Our kitchen prepares meals containing common allergens, including peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish.
While we take reasonable precautions, we cannot guarantee that any menu item is completely free from allergens.
PRICING
Prices are subject to change without prior notice.
Once your order is confirmed and paid, your quoted price will be honored.
ACCEPTANCE
By placing a bulk order with Spice Temptation, you acknowledge that you have read and agree to these Instructions and Terms & Conditions.